Returns & Exchanges

At PURPLE LEAF, we stand behind the quality of our outdoor living products and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your item isn't the perfect fit for your home oasis, we are here to help with a seamless return or exchange process.

1

Initiate Your Request

Contact our customer service team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Item

Ensure the product is in its original, unassembled condition and securely packed in the original manufacturer's packaging with all hardware and manuals included.

3

Schedule Pickup or Shipping

Affix the provided shipping label to the box and drop it off at an authorized carrier location or contact us to coordinate a freight pickup for oversized furniture.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days, minus any applicable restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing